COURSE OUTLINE
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Level 1
Sever Hardware
1.01 System Bus Architectures
1.02 Adapter Fault Tolerance
1.03 Types of Servers
1.04 Application Server Models
1.05 Memory Types and Server Memory Requirements
1.06 SCSI Storage Solutions
1.07 SATA (Serial ATA) Storage Solutions
1.08 Fibre Channel Hardware
1.09 iSCSI and FCIP Technologies
1.10 RAID Technologies
1.11 Know the characteristics of hot swap drives and hot plug boards.
1.12 Know the features, advantages, and disadvantages of multiprocessing.
1.13 Know the attributes, purpose, function, and advantages of clustering.
1.14 Server Processor Subsystems
1.15 Know Network Storage Systems
| Level 2Installation
2.01 Conduct pre-installation planning activities
2.02 Install hardware using best practices
2.03 Develop the server management plan (in-band and out-of-band management)
| Level 3Configuration
3.01 Check/upgrade BIOS/firmware levels (system board, RAID controller, hard drive, ect.)
3.02 Configure RAID
3.03 Install NOS
3.04 Configure External Peripherals
3.05 Install NOS and driver updates to design specifications
3.06 Install service tools (SNMP, backup software, system monitoring agents, event logs, etc.)
3.07 Perform Server Baseline
3.08 Document the configuration
3.09 Implement the server management plan (OS-dependent and OS-independent components).
| Level 4Upgrading
4.01 Perform Backup
4.02 Add Processors
4.03 Add Hard Drives
4.04 Increase Memory
4.05 Upgrade BIOS/firmware
4.06 Upgrade adapters (e.g., NICs, SCSI cards, RAID, etc.)
4.07 Upgrade peripheral devices, internal and external & verify appropriate system resources
4.08 Upgrade system monitoring agents
4.09 Upgrade service tools (e.g., diagnostic tools, EISA configuration, diagnostic partition, SSU)
4.10 Upgrade UPS
| Level 5Proactive Maintenance
5.01 Perform regular backup
5.02 Create baseline and compare performance
5.03 Adjust SNMP thresholds
5.04 Perform physical housekeeping
5.05 Monitor, maintain, and follow the server management and service plan.
| Level 6
Environment 14m 03s
6.01 Recognize and report on physical security issues
6.02 Recognize and report on server room environmental issues
| Level 7
Troubleshooting and Problem Determination 50m 05s
7.01 Perform problem determination
7.02 Use diagnostic hardware and software tools and utilities.
7.03 Identify bottlenecks
| Level 8
Disaster Recovery 25m 30s
8.01 Read and follow the disaster recovery plan.
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