Buy The Bundle & Save Over £1000
Millions of desktop PC used in the business world have generated a high demand for Helpdesk Support Technicians who can install, configure, test, and support PC hardware and software Helpdesk Support Technicians need the ability to analyze, diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to sophisticated hardware issues.
The IT Helpdesk Support Technician Career Track prepares you to provide desktop and basic network support to customers in a corporate setting. This program is an intensive and hands-on lecture experience that develops technical skills and knowledge about the effective operation and support of personal computers.
The IT Helpdesk Support Technician Career Track provides much of the knowledge and many of the skills you need to pursue all of the following certifications:
PACKAGE INCLUDES
A+ Essentials (Exam 220-601) A+ : IT Technician (Exam 220-602) A+ : Remote Support Technician (Exam 220-603) A+ : Depot Technician (Exam 220-604) Network+ 2005 Certification (Exam N10-003) Server+ 2005 Certification (Exam SKO-002) Linux+ 2005 Certification (Exam XKO-002) MCDST Certification (Exams 70-271 & 70-272)
38 CD-ROMs featuring live instructor-led classroom sessions with full audio, video and demonstration components Interactive Hands-on-lab simulations Printable Courseware Exclusive LearningZone Live Mentor (Value at £400). Help whenever you need it! Exclusive LearningZone - Why wait for email support? Chat Live with our Certified Instructors anytime around the clock (24x7) 7 Microsoft Authorized MeasureUp Free 1 Year Upgrade Policy