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PACKAGE INCLUDES
• 3 DVDs featuring live instructor-led classroom sessions with full audio,
video & demonstration components
• Focused on practical solutions to real-world development problems
• Free 1 Year Upgrade Policy
COURSE INTRODUCTION
ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.
The ITIL v.3 Foundation Certification Course introduces the new student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library and helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.
* itSM Solutions LLC is the Accredited Courseware and Training Provider for the ITIL products listed.
SPECIAL FEATURES OF OUR TRAINING COURSES
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Comprehensive Menu Structure
Move through hours of in-depth content - quickly and easily with the time saving Main Menu and Sub-Menu structure. Search for a specific topic or go through the course step by step. The choice is yours.
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Player Controls
Move forward or back, repeat entire topics or just a section. A progress bar illuminates as you advance through the video tutorials and exercises. Play, pause rewind, fast forward or stop at any time
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Continue Where You Left Off
All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you were.
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Full Motion Video and Audio
All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience.
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Review Exercises
Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section.
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PowerPoint Presentations
Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more...
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Multi-User Licencing
All of our courses can be purchased with a standard Single User Licence, Multi User Library Licence or a Network Licence. Please contact us for more information and prices.
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Certificate of Completion
Our Training Courses are recognized worldwide for their technology-based IT training curriculums. Upon successful completion of our program, you will be receiving a CareerVision Distance Education Certificate of Completion.
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