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PACKAGE INCLUDES2 Interactive Training CD-ROMs featuring MOS Proficient and Expert Training with audio animation and software simulations. Step by Step Demonstrations . Hands-on Lab Simulations with detailed instructions. Designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course. Testing Modules to insure that you fully understand the subject matter.
COURSE INTRODUCTIONOutlook 2003 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2003 also contains collaboration tools, so information can be shared more effectively.
Whether you are new to Outlook, upgrading from a previous release or need to obtain your MOS certification, this course takes you step-by-step through your mastery of Outlook 2003.
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COURSE OUTLINE
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COURSE OUTLINE
MS OUTLOOK 2003 PROFICIENT TRAINING CDOutlook 2003 BasicIntroducing Outlook 2003
Office 2003 Overview
Outlook 2003 Overview
Screen Layout
Title Bar, Menus & Toolbars
The Outlook Panes
Use Outlook Today
Navigate & View Folders
Navigating Folders
Views
Categories
The Office Clipboard
Using The Office Clipboard
Move & Copy Text
Help In Outlook 2003
Microsoft Office Online
Type A Question For Help
Outlook Help Task Pane
Detect And Repair
| EmailE-Mail Overview
Introduction To E-Mail
E-Mail Addresses
Use Address Books
What Is An Address Book?
Outlook Address Books
Create An Address Book Entry
Create A Distribution List
Send E-Mail
Send An E-Mail Message
Netiquette
Format A Message
Send An Attachment
E-Mail Options
Use Signatures
Themes & Stationery
Set E-Mail Options
Receive E-Mail
Retrieving Messages
Open An E-Mail Message
Open An E-Mail Attachment
Reply To A Message
Forward A Message
E-Mail Notification
E-Mail Viruses
What Is A Virus?
Protecting Your System
Manage & Organize E-Mail
Flag A Message
Print A Message
Save A Message
Save An Attachment
Message Drafts
Move & Delete Messages
Organize Messages By Category
Sort Messages
Find A Message
| CalendarCalendar Overview
What Is The Calendar?
Calendar Items
Calendar Views
Work With The Calendar
The Calendar Window
Appointments Area
Date Navigator
Use The Date Navigator
Use The Go Menu & AutoDate
Print Your Calendar
Schedule Appointments
Make An Appointment
Make A Recurring Appointment
Assign Categories to Appointments
Appointment Labels
Format Appointments Automatically
Schedule Meetings
Schedule A Meeting
Schedule A Resource
Adding & Removing Attendees
Respond To A Meeting Request
Schedule Events
Schedule An Event
| Contacts OverviewContacts Overview
The Contacts Folder
Contact Views
Navigate Contact Items
Create Contacts
Create A New Contact
Create A Contact From An E-Mail Message
The Contact Form
The General Tab
The Details Tab
The Activities Tab
The Certificates Tab
The All Fields Tab
Manage Contacts
Edit Contact Items
Print Contact Items
Assign Categories to Contacts
Organize Contacts
Sort Contacts
Finding Contacts
Communicate With Contacts
E-Mail A Contact
Send Contact Information
Link Items To Contacts
Linking Items To Contacts
Track Activities For A Contact
| Tasks and NotesWork With Tasks
The Tasks Folder
Task Views
Create & Update Tasks
Organize Tasks By Category
Assign Tasks
Assigning Tasks
Assign A Task
Accept, Decline Or Delegate Tasks
Work With Notes
The Notes Folder
Create & Edit A Note
Assign Contacts & Categories To
Notes
Organize Notes
| Advanced FeaturesIntegration
Outlook Integration
Office Integration
Open Office Documents From
Outlook
Search For Outlook Items
Find Items
Archive Items
Archiving Outlook Items
Use AutoArchive
Archive Items Manually
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COURSE OUTLINE
MS OUTLOOK 2003 EXPERT TRAINING CDCustomise Outlook 2003Advanced Features
Advanced Features In Outlook 2003
Customize Toolbars & Menus
Menus
Creating Custom Menus
Outlook Toolbars
Customize Outlook Toolbars
Outlook Today
Outlook Today
Customize Outlook Today
Configure Outlook
Outlook & Mobile Computing
Configure Dial-Up Connections
Security Zones
E-Mail Security Options
Set E-Mail Security Options
Junk E-Mail Filtering
Junk E-Mail Lists
| EmailOrganize E-Mail Messages
E-Mail Views
Create A Custom View
Filter Messages
Arrange By Conversation
Apply Conditional Formatting
Specify Mail Options
Use Personal Folders
Use Favorite & Search Folders
Favorite Folders
Adding & Removing Favorite Folders
Search Folders
Specify Message Formats
Change Your Default Mail Editor
Customize Address Books
Personal Address Books
Create A Personal Address Book
Create A Distribution List
Create & Use Rules
Rules
Create A Rule
Offline Folders & Remote Mail
Remote Access
Synchronization
Create An Offline Folder
Synchronize Folders
Check Offline Folder
Set Up Remote Mail
Use Remote Mail
| CalendarCustomise the Calendar
Calendar Options
Customize Calendar Views
Share Calendar Information
Permissions
Open Another User's Calendar
Share Your Calendar
Set Private Appointments
Use Multiple Calendars
Creating Additional Calendars
Side-By-Side Calendars
Manage Meetings
Update A Meeting
Cancel A Meeting
| TasksManage Tasks
Assigning Tasks
Assign A Task
Create & Update A Task
Change Task Details
Track Assigned Tasks
View Another User's Task
Send Task Information
| Manage Outlook InformationImport & Export Data
Import Data Into Outlook
Export Data From Outlook
Archive Items
Archiving Outlook Items
Use AutoArchive
Archive Items Manually
Create & Use Forms
What Is A Form?
Create A Form
Using A Custom Form
Use The Journal
Set Sharing Permissions
View Web Pages In Outlook
What Is A Folder Home Page?
Set A Folder Home Page
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