Outlook 2010

Chapter 1: INTRODUCING OUTLOOK 2010 (60 min)
1. What is Outlook?
2. Understanding E-mail Communication
3. Viewing & Adding E-mail Accounts
4. Using Outook with Microsoft Exchange
5. Understanding Outlook Data Files
6. Customizing Outlook Today
7. Using the To-Do Bar

Chapter 2: COMPOSING BASIC E-MAIL (63 min)
1. Understanding E-Mail Formats
2. Addressing & Subject Lines
3. Setting Message Options
4. Adding Signatures
5. Including Attachments
6. Taking Advantage of Quick Steps

Chapter 3: CREATING MORE ELEGANT E-MAIL (37 min)
1. Creating Messages with Stationery & Themes
2. Using Tables, Images, Quick Parts & Hyperlinks in Messages
3. Reviewing Messages
4. Modifying Default E-Mail Options

Chapter 4: MANAGING INCOMING MESSAGES (75 min)
1. Setting Automatic Replies & Controlling Send/Receive
2. Managing Inbox Views
3. Working with Attachments
4. Replying to & Forwarding Messages
5. Flagging Messages & Setting Up Reminders
6. Resending, Tracking & Recalling Sent Messages
7. Managing Junk Mail

Chapter 5: MANAGING OUTLOOK FOLDERS (54 min)
1. Searching through E-mail
2. Creating Additional Folders
3. Moving Messages Manually & with Rules
4. Deleting Items & Managing Mailbox Size
5. Archiving

Chapter 6: STAYING ORGANIZED WITH THE CALENDAR (73 min)
1. Calendar Views
2. Setting Calendar Defaults
3. Creating Appointments & Events
4. Forwarding & Moving Appointments, The Reminders Window
5. Creating Recurring Items
6. Assigning & Customizing Color Categories
7. Organizing & Scheduling Meetings
8. Responding to, Contacting Attendees, Tracking & Canceling Meetings
10. Sharing & Viewing Calendars

Chapter 7: KEEPING TRACK OF CONTACTS (32 min)
1. Creating Contacts
2. Customizing Business Cards
3. Creating Contact Groups
4. Using the People Pane & the Outlook Social Connector

Chapter 8: GETTING THINGS DONE WITH TASKS (28 min)
1. Creating Notes & Tasks
2. Assigning Tasks & Adding Them to the Calendar
3. Credits