Session 1
Section A: Effective Performance Appraisals
? Introduction
? Managing Performance
? Making a Difference
Section B: Preparation
? Plan
? Goals & Standards
? Expectations
Section C: Conducting the Appraisal
? Appraisal Discussion
? Talking vs. Listening
? Asking Questions
? Giving Criticism
? Future Development
Section D: Following Up
? Management
? Written Records
? New Expectations
? Empowerment
Section E: Conclusion
? Key Points