Efficiency Series Training

Assertiveness

Section A: Module One
? Overview
? Step 1 - Like Me
? Step 2 - Know Me
? Roles
? Responsibility
? Relationships
? Step 3 - Know Them
? Step 4 - Grow
? Review

Section B: Module Two
? Overview
? Negativity
? Feedback
? Step 5 - Take Action
? Conversation Model
? Step 6 - Anticipate
? Step 7 - Be Positive
? Step 8 - Persist
? Review

Section C: Module Three
? Overview
? Five Different Behaviors
? Decision Making
? Step 9 - Lighten Up
? Step 10 - Take Care of Me
? Leadership Qualities
? Step 11 - Have Patience
? Step 12 - Be Committed
? Review

 

How to De-Junk your Life

Section A: De-junking Your Life
? Introduction
? Meet Dawn Dwyer
? De-junking Your Space
? ABC Method
? De-junking Your Office
? De-junking Personal Space
? De-junking Your Room
? JAKE's Top 10

Section B: Paper & Information
? De-junking Paper
? RAFT
? SPACNG
? Clutter
? Information at Home
? Personal Papers
? JAKE's Top 10

Section C: Priorities
? Time & Priorities
? Planning Tools
? Tickler File
? Planning Appointments
? Five-Year Vision
? SMART
? Urgent vs. Important
? JAKE's Top 10

 

How to Get Things Done

Section A: Using Time Wisely
? Introduction
? Using Time Wisely
? Get Organized
? External Distractions
? Meetings
? Phone Calls
? Visitors

Section B: Get Organized
? Evaluate
? Your Supplies
? Your Desktop
? Your Phone Directory
? Your Calendar
? Your Space
? Your Equipment
? TAF
? Working with Others
? Workplace Conflicts
? Resolve Conflicts

Section C: Getting More Done
? Evaluate Requests
? Delegating
? Control Distractions
? Running Out of Time?
? Crisis Management
? STRESS
? Procrastination
? Perfectionism

 

Motivation and Goal Setting

Section A: Goal Setting
? Creating Your Identity
? Values
? Your Mission Statement
? Goal Setting
? Action Plan

Section B: Motivation
? Motivation
? Fear of Failure
? Performance Secrets
? Self-Discipline
? Change

Section C: Motivating Others
? Introduction
? Your Needs
? Praise
? Employee Examples
? Praise (cont.)

 

Negaholics Session 1

Section A: Negaholism
? Introduction
? I Can'ts
? Neg-Attacks
? Types of Negaholics
? Review
? Life Example

Section B: Team Negaholism
? Overview
? Team Negaholic Behaviors
? Dealing with Negaholism
? Team Negaholism
? Review

Section C: Handling Stress
? Overview
? Stress
? Issues of Negaholics
? Internal Voice
? Resistant Behavior
? Are You a Negaholic?

 

Negaholics Session 2

Section A: The Hiring Process
? Stay on Track
? Hiring
? Personal Agendas
? Essentials for Interviewing
? Summary

Section B: Keeping the Right Employees
? Cohesive Teams
? Orientation Program
? Coaching
? Mentoring
? Setting Expectations
? Summary

Section C: Negativity
? Thoughts & Actions
? SWOT
? Nurturing
? Solutions for Negativity
? Summary

 

Negaholics Session 3

Section A: Workplace Negaholics
? Dirty Dozen
? Workaholic Workhorse
? Consumate Controller
? Political Peacemaker
? Perennial Expert
? Chronic Cynic
? Blatant Backstabber
? Status Quo Sustainer
? Solitary Succeeder
? Morose Melancholic
? Walking Wounded
? Garrulous Gossip
? Resigned Apathetic
? Review

Section B: Negativity on the Job
? Reasons for Negativity
? Addressing Negativity

Section C: Addressing Your Negativity
? Seven-step Process
? Real-life Examples
? Review