Productivity Series

The Art of Communication

Session 1

Section A: Communicate
? Self-Assessment
? Introduction

Section B: Four Basics of Communication
? Objectives
? Audience
? Technique
? Summary & Call to Action
? Assessment

Section C: Communicating Better: Writing
? Reader?s Point of View and the Main Idea
? Brainstorming
? Outlining & Aerobic Writing
? Organizing the Document
? Revising
? Visual Clarity & Headlines
? Assessment

Section D: Speaking Better: Presenting
? Outlines & First Impressions
? BEST Recipe & Signpost Phrases
? Plan Your Conclusion
? Delivery
? Visual Aids & Room Choreography
? Curing Fear & Self Consciousness
? Answering Questions: Q-BEST-Q Recipe
? Asking Questions
? Use Mistakes to Build Credibility
? Assessment

Section E: Interacting Better: Meetings
? Meetings are Costly Investments
? Think Purposes, Not Meetings
? Forecast Your Meetings
? Leading Meetings
? Public Minutes
? Ending & Last Words
? Assessment

The Art of Organisation

Session 1

Section A: Why Get Organized?
? Self-Assessment
? Benefits to Getting Organized
? Tips to Make Organizing Easier
? Defining Clutter

Section B: Challenges to Getting Organized
? Fear of Dumping
? Fear of Becoming Rigid & Inflexible
? Lack of Knowledge
? Assessment

Section C: Getting Started: Procedures
? Objectives & Goal Setting
? Start with Secondary Work Areas
? Reduce, Refer & Rearrange
? Put Like Things Together
? Stay Focused
? Primary Work Area: Arrangement
? Primary Work Area: Drawers & Desktop
? Your Filing System
? Assessment

Section D: Staying Organized: Processes
? Use Your Desktop as a Clearing House
? Decision Making vs. Paper Shuffling
? Create a Tracking System
? Tie Up Loose Ends
? Process Information Systematically
? Managing the Reading
? Stay on Top
? Assessment

The Art of Stress Management

Session 1

Section A: Recognizing Stress
? Self-Assessment
? What is Stress?
? Conditions of Stress
? Signs of Stress
? Stages of Stress
? Assessment

Section B: Coping with Stress
? Introduction
? Change Attitudes & Perceptions
? Change Interaction with Environment
? Change Physical Abilities to Cope
? Change Your Environment
? Assessment

Section C: Building Mental Fitness
? Relating to Others
? Mental Fitness
? The Triple A Workout: Awareness
? The Triple A Workout: Attitude
? The Triple A Workout: Action
? Reminders
? Assessment

Attitude for Success

Session 1

Section A: Attitude Advantages
? Self-Assessment
? Attitude Influences Everything
? The Components of Attitude
? Good Attitude Advantages
? Factors that Impact Attitude
? Assessment

Section B: Adjusting Your Attitude
? Use the Flipside Technique
? Play Your Winners
? Simplify
? Insulate
? Assessment

Section C: Attitude & Success
? Give Your Positive Attitude to Others
? Look Better to Yourself
? Accept the Physical Connection
? Clarify Your Mission
? Reminders
? Assessment

Manage Time

Session 1

Section A: The Tests of Time
? Self-Assessment
? Identify the Time You Control
? Analyze Your Use of Time
? The Tests of Time
? Your Energy Cycles
? Assessment

Section B: Stop Wasting Your Time
? Time Wasters: An Overview
? Disorganization
? Procrastination
? Cannot Say ?No?
? Environmental Time Wasters
? Planning & Prioritizing
? Planning Tips
? Assessment

Section C: Becoming a Time Manager
? Focusing on Goals
? Establishing Priorities
? Delegating
? Personalize: Use Techniques To Suit You
? Control Your Schedule
? Reminders
? Assessment