Session 1Section A: Working Together
? Introduction
? Key Fact
Section B: Manage Your Mind
? Differences
? Stereotyping
? Cultural Discomfort
? Key Fact
Section C: Manage Your Words
? Words and Culture
? The Humor Dilemma
? Key Fact
Section D: Manage the Unspoken
? Time, Space, Touch
? New Awareness
? Key Fact
Section E: Putting Diversity to Work
? The Rewards
? Conclusion