So What is VoIP?
You may have heard of it, but like many you don’t quite know what it
is. VoIP or Voice Over Internet Protocol is a communication protocol (
a protocol is a description of the format and rules for the exchange of
those message formats) that transports voice communications and video
communications over the IP (internet Protocol) network. The internet is
a fine example of an IP network where these communications are
exchanged.
So Why Use it?
Although VoIP is a quite recent technology, it has found success
among medium to large corporations due to its cost and in its ability
to enhance the communications experience.
Cost
A single point of voice and data communications, not only puts costs
down, but allows for a single place for all communications, making the
corporate communication system much more efficient and compact. When a
business implements VoIP technology, they can then cut off unnecessary
communication costs, such as a business telephone line. It replaces
many added costs with one simple one, which enables you to run your
company’s infrastructure with much more ease.
Enhancing Communications
VoIP appears to be the solution to enhancing communication, without
spending too much. Unlike other communicative media, VoIP is highly
flexible and can be adjusted to each business’s needs. VoIP is adapted
for multiple users, thus it can transmit more than one call over the
single fast broadband connection – ideal for a company that requires a
multiple communications device. There’s no worry about security either,
as it is almost completely in place in VoIP systems – all you have to
do (this is where your trained technician comes into play) is encrypt
and authenticate the data stream.
With a high band efficiency, it is also a quick way to connect with
business colleagues all over the world. Moreover, with mobile phone
technology transforming closer to that of computers, it has become
possible to hold conferences on your phone (through VoIP) as well as
your laptop.
What Training is Available?
So to do all of this, you will need some qualified staff to
implement, maintain and manage the system. A good candidate for the
training will have networking and communications experience and
knowledge, since VoIP is a combination of the two disciplines.
Since VoIP is still relatively new to the market, there is a limited
training options. Cisco, one of the leading certifiers for networks,
offers a few good certifications on networking, communications and
networking with communications (i.e. VoIP) which are useful for
training staff in VoIP, networks and other communication technologies.
Computer based training for the Cisco certification can be found easily
online as a cheaper option for staff training. Although classes are
available, remember they are expensive as well as time consuming and
can only be completed at certain times of the year.
If you are interested in Cisco training, network training, mcitp training or any other type, visit www.cvision.co.uk